I was called within 24 hours after visiting the site. That was great ! I had a new jacuzzi tub which had been damaged during installation. I was not sure if it could be fixed at all. But John called me with his estimate and my tub was working again. I am so thankful for this web site finding Rub A Dub Tub Reglazing. for me!!!! Awesome experience !!!! Thank you! Leeanna Lawson